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Hi Lee, Thanks for your helpful comments. The vendor had e-mailed me directing me to the FTDI website to download the drivers - you were correct!

I had opened the dongle and the chip is an FTDI 232BL. I run XP, so downloaded the driver 2.00.00 However, I still can't get it to run: Having plugged in the cable, On the VAG-COM options menu, selecting USB and 'Test' returns Port status: OK Interface: Not Found! If I unplug the cable from the USB port, then the report says 'Ross-Tech Interface Not Found!'

So, this seems to suggest something is working OK. Also, in the 'Add or Remove Programs' facility, the 'FTDI USB Serial Converter Drivers' is listed, so this looks encouraging. I've discovered that if I select COM3 and then press Test, the window says: Port Status: OK Interface: Found! Type: Serial Pass-Through Opto/ISo: No Ross-Design: No However, the above happens even if the cable is unplugged. With the dongle plugged in (the led lights up) and turning on the ignition to the first setting, clicking on the OBD-II returns 'Interface Not Found!' As I mentioned, the CD-ROM was cracked when delivered - although no sign of any damage to the Jiffybag or to the cable and dongle.

Would be very grateful for any suggestions. Hi Lee, Thanks for your helpful comments. The vendor had e-mailed me directing me to the FTDI website to download the drivers - you were correct! I had opened the dongle and the chip is an FTDI 232BL. I run XP, so downloaded the driver 2.00.00 However, I still can't get it to run: Having plugged in the cable, On the VAG-COM options menu, selecting USB and 'Test' returns Port status: OK Interface: Not Found! If I unplug the cable from the USB port, then the report says 'Ross-Tech Interface Not Found!' So, this seems to suggest something is working OK.